Changes to PBNC’s Services, Programs and Events due to COVID-19 risks

(last updated 15 June 2020)

OPERATIONAL ESSENTIAL SERVICES @ PBNC (under COVID-19 health guidelines)

Access to all services is via the main administration front desk or Technology Centre reception (10B – 12A Elizabeth St, Pottsville).  Please note a condition of entry is that you will be screened for COVID-19 risk factors and your contact details and temperature will be recorded by a non-contact laser thermometer.

As this situation is rapidly evolving, please check by phone in relation to the services you require.  This includes information about visiting specialist services.

Essential Services Operating at PBNC:

  • Centrelink Agency (face to face) between 8:30am and 1:30pm
  • Information, Referral and Advocacy Service Open Monday to Friday between 8:30am to 1:30pm
  • Child and Family Support Service:
    • Telephone/online contact/face-to-face appointments by special arrangement
    • Meal support (frozen takeaway meals or non-perishable food – until stocks last) provided by appointment
  • Assisted Referral and Material Aid:
    • Telephone/online contact/face-to-face appointments by special arrangement
    • Meal support (frozen takeaway meals or non-perishable food – until stocks last) provided by appointment
  • Brighter Futures:
    • Limited face to face appointments
    • Telephone/online contact
  • Technology Tuition and Service Centre:
    • Open for tuition and public access Monday to Friday 9am to 2pm (with restrictions – limited access to ensure safe physical distancing).
      Please call 0444 534 116 for lesson appointments
    • Repairs – contact 0444 534 116 to speak with staff for service description and drop-off and pickup arrangements
  • Op Shop:
    • Open for public access Monday to Friday 9am to 12.30pm (with restrictions – limited access to ensure safe physical distancing).
    • Donations: please only donate goods of a high quality.  PLEASE do not donate furniture as our furniture store is not yet open.
  • New Volunteer Inductions: Please contact volunteer support team on 02 6676 4555 – Monday to Friday 9am to 1.30pm
  • Community Gardening: By arrangement with lead gardener.  Call the volunteer support team on 02 6676 4555
  • Boomerang Bags (sewing bee): By arrangement with activity leader.  Call the volunteer support team on 02 6676 4555

SUSPENDED ACTIVITIES due to COVID-19 risks

The following activities have been suspended until further notice

  • Playgroups including:
    • Toddler Tunes & Stories
    • Toddler Art & Play
    • Side by Side – play and social support group for families with children on the autism spectrum

(NB: It is anticipated that playgroups and Side by Side will recommence in term 3, 2020)

  • PBNC Sunday Community Markets, including Community BBQ and Trash n Treasure stall (closed according to current NSW Health orders)
  • 2nd Hand Furniture and Appliance Store
  • Stretch Your Mind
  • Get Fit Keep Fit